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Branch Campuses – Important Updates to the Wireless Network

Information Technology Services

Important Updates to the Wireless Network

Thursday, Aug. 6

Dear USF community,

As part of the Network Redesign and Improvement Program, ITS will be activating critical improvements to the wireless network to enhance wireless network performance and reliability at the San Jose, Pleasanton, Sacramento, and Santa Rosa campuses.

We will be making improvements on Thursday, Aug. 6 at 6–7 a.m. There will be intermittent interruptions to the wireless connection during this time.

Please feel free to contact the ITS help desk at itshelp@usfca.edu or (415) 422-6668 with any questions.

Kind regards,
Carolina Martinez
Client Support Services Manager

 


[myUSF_fs]

Planned Network Outage, Aug. 8

Information Technology Services

Planned Network Outage

Saturday, Aug. 8

Dear USF Community,

As part of the Network Redesign and Improvement Program, ITS successfully completed the first of two critical improvements to the wireless network on Saturday, Aug. 1.

As a reminder, we will be conducting the second part of the network improvements and testing this coming weekend on Saturday, Aug. 8 beginning 12 a.m. through Monday, Aug. 10 at 8 a.m.

The major work will take approximately ten hours from 8 a.m.–6 p.m. on Saturday, Aug. 8. Wireless and wired network service will be interrupted during this time. Some buildings and floors will experience longer outages than others. Other network dependent services such as Pharos printing & VOIP phones will experience intermittent outages as a result of the maintenance. ITS will continue testing and monitoring the network after this upgrade period, throughout the weekend.

The Gleeson ITS Help Desk will relocate to Lone Mountain North 2nd Floor from 10 a.m.–6 p.m. on Saturday, Aug. 8.

We appreciate your patience as we make these critical network improvements. Please feel free to contact the ITS help desk at itshelp@usfca.edu or (415) 422-6668 with any questions.

Kind regards,
Carolina Martinez
Client Support Services Manager
ITS Help Desk

 


[myUSF_all]

Important Server Upgrade Work, Aug. 4

Information Technology Services

Important Server Upgrade Work

Tuesday, Aug. 4

Dear USF community,

ITS will be upgrading the Jade and Jade 2 servers on Tuesday, Aug. 4 from 9–11:59 p.m.

To ensure a successful implementation, please close all files and connections to these servers before the specified time. Access to both servers will be unavailable during this time. Please inform your student workers of this change, as well.

Please feel free to contact the ITS help desk at itshelp@usfca.edu or (415) 422-6668 with any questions.

Kind regards,
Carolina Martinez
Client Support Services Manager

 


[myUSF_fs]

Important Updates to the Wireless Network this Weekend

Information Technology Services

Important Updates to the Wireless Network this Weekend

Sunday, Aug. 1 and Saturday, Aug. 8

Dear USF community,

As part of the Network Redesign and Improvement Program, ITS will be activating critical improvements to the wireless network on Aug. 1 and Aug. 8  to enhance wireless network performance and reliability.

We will be making improvements during the following times:
  • Saturday, Aug. 1 at 12:01 a.m. through Saturday, Aug. 1 at 8:00 a.m.
  • Saturday, Aug. 8 at 12:01 a.m. through Saturday, Aug. 8 at 8:00 a.m.
The estimated time to complete the change is eight hours each weekend. However, ITS will be conducting testing throughout the network to address post-implementation issues throughout each of the weekends. 

The wireless service will be available during these weekends, but there will be intermittent interruptions to the wireless connection. 

Changes to the wireless network at San Jose, Pleasanton, Sacramento, and Santa Rosa campuses will be scheduled at a later time.

Please feel free to contact the ITS help desk at itshelp@usfca.edu or (415) 422-6668 with any questions.

Kind regards,
Carolina Martinez
Client Support Services Manager

 


[myUSF_all]

BART transbay tube closures

Public Safety

BART transbay tube closures



Dear USF community,

There will be no transbay BART train service between West Oakland and Embarcadero stations on the weekends of August 1-2 and September 5-7 (Labor Day Weekend) while BART maintenance crews perform vital repairs to improve track safety. BART will provide bus services between the 19th Street Station in Oakland and the Transbay Terminal in San Francisco during this time. For more information on alternative transportation »

Thank you,
Department of Public Safety


 
 

[myUSF_all]

Online Payments Temporarily Offline

Office of the Registrar

Online Payments Temporarily Offline

Saturday, June 6 | 10 p.m. - 7 a.m. PDT


Dear Student,

Online payments through View & Pay will be temporarily offline on the night of Saturday, June 6 from 10 p.m. - 7 a.m. PDT. During those times, online payments will be unavailable. If you have any questions or concerns, please email the office of Student Accounts at stuaccts@usfca.edu.

We apologize for any inconvenience this may cause.

Best Regards,
Student Accounts

 
 

[myUSF_stud]

PG&E Transformer Upgrades

Facilities Management

PG&E Transformer Upgrades


Dear USF community,

PG&E is currently performing transformer upgrades in the neighborhood of the Hilltop Campus. The following buildings are affected by this work:

  • LM Main
  • LM Pacific Wing
  • LM Rossi Wing
  • Underhill
  • School of Education
  • 281 Masonic

Temporary generators have been set up around campus in order to provide electricity to these buildings while the upgrades take place. When the load is transferred from the generators back to the buildings on June 5, there will be a three hour window (1 a.m. – 4 a.m.) when the buildings will not have power. Please take a moment on the evening of June 4 to power down your computer and any other equipment or devices that could be damaged by a loss of power.

Thank you,
USF Facilities Management

 
 

[myUSF_fs]

Interim Provost Announcement

Office of the President

Interim Provost Announcement


Dear faculty and staff colleagues,

I am pleased to announce that Dr. James (Jim) Wiser has agreed to serve as Interim Provost. As you know, Provost Jennifer Turpin announced that she would be stepping down as Provost this summer, taking well-deserved vacation time and then beginning an academic sabbatical. Accordingly, Jim will begin his service in June.

We are very fortunate to benefit from Jim’s 20 years of previous provost-level experience, including 12 at USF. His extensive personal knowledge of the USF community is matched by the high regard in which he is held, both by his colleagues on the Hilltop and throughout the Association of Jesuit Colleges and Universities. I am confident that Jim will continue the positive momentum Jenny has established in building up the quality and the quantity of our academic and co-curricular programs.

I am also pleased to report that we continue to build a diverse pool of qualified applicants for the permanent Provost position. The Provost Search Committee, under Jeff Hamrick’s leadership, plans to conduct semi-finalist interviews in August and – involving many members of the campus community - finalist interviews in September.

Finally, I wish to confirm that we will hold to the “strong Provost model” in which the Vice Provost for Student Life reports to the (interim) provost. I believe this model has proven very effective in the integration of our students’ educational experience.

Sincerely yours,
Rev. Paul J. Fitzgerald, S.J.

 
 

[myUSF_fs]

ITS Email Platform Migration Completion

Information Technology Services

ITS Email Platform Migration Completion

Dear USF community,

The migration from the Postini email platform to the Google platform will be completed this Friday, May 29 at 5 p.m. ITS will monitor the email service throughout the weekend.

Your continued patience is appreciated as we complete this project. Please feel free to take a look at the FAQ or contact us at itshelp@usfca.edu or (415) 422-6668 with any questions.

Kind Regards,
Vince Villarama
Client Support Services Manager
ITS Help Desk

 
 

[myUSF_all]

ITS Email Platform Migration Completion

Information Technology Services

ITS Email Platform Migration Completion


Dear USF community,

The migration from the Postini email platform to the Google platform will be completed this Friday, May 29 at 5 p.m. ITS will monitor the email service throughout the weekend.

Your continued patience is appreciated as we complete this project. Please feel free to take a look at the FAQ or contact us at itshelp@usfca.edu or (415) 422-6668 with any questions.

Kind Regards,
Vince Villarama
Client Support Services Manager
ITS Help Desk

 
 

[myUSF_fs]

Parking Closures for Spring Graduation and Public Safety Summer Hours

Public Safety

Parking Closures for Spring Graduation and Public Safety Summer Hours

Parking Closures for USF Graduation, May 21-23

The following USF parking lots will be closed for graduation:

Wednesday, May 20 at 10 p.m. through Saturday, May 23 at 6 p.m.
  • Gleeson East and West Lots
  • X-Arts Lot
The following city street No Parking zones will be in effect for graduation:

Thursday, May 21 at 12 p.m. through Saturday, May 23 at 3 p.m.
  • 650-798 Parker Avenue (East side of Parker, from Fulton/Parker to the south side of Fromm, including white zone)
  • 2197-2199 Fulton Street (North side of Fulton, from Parker Avenue to Cole Street, including white zone)
Please do not park your vehicle in the above mentioned areas. Vehicles may be cited and towed by USF Department of Public Safety or by the City of San Francisco Department of Parking and Traffic.

Koret, Kendrick and Hayes Healy parking lots are available for those attending the graduation ceremonies. For public transportation options the SF Muni line #5 Fulton stops near the church.

Public Safety Summer Hours

The Department of Public Safety administrative office will be open for normal office hours during the summer: Monday-Thursday 8:30 a.m. to 5 p.m. and Friday 8:30 a.m. to 4:30 p.m.

The Lone Mountain and Main Gates will begin summer hours on Tuesday, May 26. These hours are Monday-Friday 7:45 a.m. to 5 p.m. and closed on the weekends. Normal operational hours will resume on Tuesday, August 25 at 7:45 a.m.

The USF campus shuttle will begin summer hours on Tuesday, May 26 for those on the registered disability list. These hours are Monday-Friday 9 a.m. to 4 p.m. Normal hours will resume on Tuesday, August 25 at 7 a.m.

The night safety shuttle will cease operations on Wednesday, May 20 and will resume on Tuesday, August 25. If you need assistance at night, please contact Public Safety Dispatch at (415) 422-4201.

The Hilltop-Downtown shuttle will continue operations as normal until further notice. The shuttle operates Monday - Friday, and the schedule can be viewed here. Please stay tuned for any updates or changes.

Valet services in the Koret Center, Loyola lot, and Hayes Healy Garage have ceased operations for summer as of Thursday, May 14 at 5 p.m. and will resume again on Tuesday, August 25 at 8:30 a.m.

Dispatch and patrol services are available 24 hours, 7 days a week. Please contact our dispatch and patrol offices at (415) 422-4201 or ext. 4201 from a campus phone if you need immediate assistance during the holiday season.

For emergencies, please call (415) 422-2911.

Thank you,
USF Department of Public Safety

 
 

[myUSF_all]

ITS Email Platform Migration Update

Information Technology Services

ITS Email Platform Migration Update

Dear USF community,

The migration from the Postini email platform to the Google platform will be completed on Friday, May 29 at 5 p.m. This final step removes Postini from the email delivery process.

In order to minimize any potential impact to the USF community, the migration is scheduled to be completed after final exams, commencement, and final grading submissions. ITS will monitor the email service throughout the weekend.

Your continued patience is appreciated as we complete this project. Please feel free to take a look at the FAQ or contact us at itshelp@usfca.edu or (415) 422-6668 with any questions. 

Kind Regards,
Vince Villarama
Client Support Services Manager

 
 

[myUSF_all]

Announcement of Interim Vice Provost of Student Life

Office of the President

Announcement of Interim Vice Provost of Student Life

Dear Colleagues,

I am delighted to announce that Julie Orio has agreed to serve as the Interim Vice Provost of Student Life, effective August 1, 2015.

Julie is currently the Associate Vice Provost and Dean of Student Development at the University of San Francisco where she also serves as a member of the Provost's Council. In her current role, Julie oversees a wide range of services including counseling/psychological services, health promotion services, student housing/residential education, student conduct, crisis management, emergency medical response, and graduate student support services. She is also a certified Title IX Deputy Coordinator.

Previously Julie served as the chair of the President's Advisory Committee on the Status of Women and advised the University's Women's Resource Center. Julie was the co-recipient of a $300,000 grant from the U.S. Department of Education to reduce high-risk drinking at USF and served as the Project Director. Julie holds a B.A. in Anthropology and Sociology with a concentration in Women's Studies from the College of the Holy Cross and a M.Ed. from Teachers College, Columbia University.

“Julie has an outstanding record as a student life leader at USF,” says Jennifer Turpin. “I have full confidence in her ability to carry out this role.”

“Julie is incredibly well respected throughout USF”, says Peter Novak, “and will be a phenomenal leader of the Division of Student Life. She is passionate about the student experience and cares deeply about students on an individual level.”

Comments Julie, “It is not everyday that one is able to work with such compassionate, dedicated and collaborative student life colleagues who truly believe in the whole development of all of our students. I am looking forward to continuing the creative vision that Peter Novak has led for the past five years and building upon the university-wide partnerships that will ensure the success of our students.”

Please join me in thanking Julie for her continued service to the University and its students.

Sincerely,
Rev. Paul J. Fitzgerald, S.J.
President

 
 

[myUSF_all]

Video from USF Town Hall Meeting Available Online

Office of the President

Video from USF Town Hall Meeting Available Online

Watch the video »


Dear USF Community,

The video recording of the Annual Town Hall Meeting on April 28, 2015 is now available online: http://www.usfca.edu/president/Town_Hall_Meetings/

USF President’s Office

 
 

[myUSF_fs]

myUSF Now Accessible

Web Communications and Servivces

myUSF Now Accessible

Dear USF Community,

Please be advised that there was a problem with our web hosting vendor that effected myUSF. The site was unavailable today, May 3 from 9:20 to 11:00 a.m. The site is now accessible and the vendor is looking into the cause of the outage.

We apologize for any inconvenience this may have caused.

Thanks,

Web Communications and Services


 
 

[myUSF_all]

Pharos Printing and VDI Outage Resolved

Information Technology Services

Pharos Printing and VDI Outage Resolved

Dear USF Community,

A Pharos Printing and Virtual Lab outage occurred on April 30, 2015. Administrators were able to identify the cause of the outage and restore full service. We apologize for any inconvenience this has caused. Thank you for your patience.

Sincerely,

Carolina Martinez
Help Desk Student Coordinator
Information Technology Services (ITS)

 
 

[myUSF_all]

Pharos Printing and VDI Outage

Information Technology Services

Pharos Printing and VDI Outage

Dear USF Community,

We are currently experiencing a Pharos and VDI outage. All Pharos services are being affected at the moment (ex: printing, copying, and faxes). The outage impacts our Virtual Lab found at virtuallab.usfca.edu and the use of our Virtual Desktop Infrastructure (VDI) machines located on the 1st and 2nd floor of Gleeson Library and the Psychology VDI lab. Our administrators are currently investigating the issue and further updates will be provided.

Sincerely,

Carolina Martinez
Help Desk Student Coordinator
Information Technology Services (ITS)

 
 

[myUSF_all]

Reception for Peter Novak and Carol Batker

Office of the Provost

Reception for Peter Novak and Carol Batker

Add to your calendar »

Monday, May 11 | 4:00 p.m.
McLaren 252


Dear Colleagues,

Please join me and other members of the USF community to celebrate, honor, and thank Vice Provosts Peter Novak and Carol Batker for their many contributions to the University. Both Peter and Carol will be returning to the faculty in August.

Sincerely,
Jennifer E. Turpin
Provost and Vice President for Academic Affairs

 
 

[myUSF_fs]

Reminder: Annual Town Hall Meeting, Today

Office of the President

REMINDER: Reception for Provost Jennifer Turpin following Town Hall Meeting, TODAY, April 28

Dear Colleagues,

I look forward to seeing you at the Annual Town Hall this afternoon, April 28, 2015, 3:30 p.m., in the McLaren Complex. It will be followed by a reception in honor of Jennifer Turpin, Provost and Vice President for Academic Affairs. Jenny’s contributions are impressive in their scope and impact. Her vision for academic distinction at USF and her dedication to students and student learning are abiding themes of her tenure. Please join me in thanking Jenny for her superb leadership and service to the University.

At the Town Hall, we will review the academic year, preview some exciting initiatives just on the horizon and take some time for Q&A.

We will answer as many of the questions submitted online as possible during the allotted time. Until then, thank you for your continued dedication to supporting our students in these final weeks of the academic year.

Sincerely,
Rev. Paul J. Fitzgerald, S.J.
President

 
 

[myUSF_fs]

Self-Service Banner Outage Resolved

Information Technology Services

Self-Service Banner Outage Resolved

Dear USF community,

A Self-Service Banner (SSB) outage occurred yesterday evening. Between 5:30 p.m. and 10 p.m., those attempting to access the Self-Service portion of the myUSF web portal may have experienced intermittent access. Administrators were able to identify the cause of the outage and restore full service. SSB health will continue to be monitored in the upcoming days. If you encounter any further issues, please don't hesitate to contact the ITS Help Desk at (415) 422-6668 or itshelp@usfca.edu.

Kind Regards,
Vince Villarama
Client Support Services Manager
ITS Help Desk

 
 

[myUSF_all]

Self-Service Banner Outage

Information Technology Services

Self-Service Banner Outage

Dear USF Community,

We are currently experiencing a Self-Service Banner outage. You may be experiencing intermittent access to the Self-Service portion of the myUSF portal. Administrators are currently working to restore full service as quickly as possible. For any questions, please contact the ITS Help Desk at 415-422-6668 or itshelp@usfca.edu.

Kind Regards,
Vince Villarama
Client Support Services Manager
ITS Help Desk

 
 

[myUSF_all]

ITS Email Platform Migration Update

Information Technology Services

ITS Email Platform Migration Update

Dear Colleagues,

As you've probably seen in previous emails, our email platform migration began on April 10. While updating the email routing, some users experienced email bounce backs and delays. We worked with Google Support to troubleshoot and implement a solution to resolve these issues.

As you know, this project enables us to move off our unstable email service to a more stable platform. We continue our attempts to complete this highly critical project with minimal impact to the University community and recognize these email issues are challenging to end users.

Thank you for your continued patience with us during this time. We appreciate all of your great questions and encourage you to take a look at the FAQ or contact us at itshelp@usfca.edu or (415) 422-6668 with additional questions. We will continue to monitor for any issues and conduct additional verification over the next several weeks.

Sincerely,

Opinder Bawa,
Vice President and Chief Information Officer
Information Technology Services (ITS)

 
 

[myUSF_fs]

Reception for Provost Jennifer Turpin following Town Hall Meeting, April 28

Office of the President

Reception for Provost Jennifer Turpin following Town Hall Meeting, April 28

Submit a Question »

Dear Colleagues,

I look forward to seeing you at the Annual Town Hall on Tuesday, April 28, 2015, 3:30 p.m., in the McLaren Complex. It will be followed by a reception in honor of Jennifer Turpin, Provost and Vice President for Academic Affairs. Jenny’s contributions are impressive in their scope and impact. Her vision for academic distinction at USF and her dedication to students and student learning are abiding themes of her tenure. Please join me in thanking Jenny for her superb leadership and service to the University.

At the Town Hall, we will review the academic year, preview some exciting initiatives just on the horizon and take some time for Q&A. Please submit your questions by Monday, April 27, using the following link:

I have a question for the president.

We will answer as many questions as possible during the allotted time. Until then, thank you for your continued dedication to supporting our students in these final weeks of the academic year.

Sincerely,

Paul J. Fitzgerald
Rev. Paul J. Fitzgerald, S.J. President

 
 

[myUSF_fs]

Update on Provost Search Process

Office of the President

Update on Provost Search Process

Dear Colleagues,

I write to update you on the work of the Provost Search Committee.

Isaacson Miller, a national executive search firm committed to recruiting exceptional leaders for mission-driven organizations, is steadily building a diverse pool of qualified candidates for the Provost position.

As stated in my previous note on the search, the Committee set two options as to the search timelines: a short timeline with interviews in April and May, and a longer timeline with interviews in August and September. The Committee has recommended that we proceed with the second option for the following reason: while there are several strong candidates already committed to the search pool, various other strong prospects need more time to consider what impact accepting the Provost position would have on their families as well as on their personal trajectories. We will therefore continue our discussions with these candidates over the summer even as we continue to add additional candidates to the search pool.

This additional search time necessitates naming an interim Provost to take over once Dr. Jennifer Turpin leaves office on August 20. Therefore, I invite nominations, including self-nominations, for this crucially important leadership position here at USF. Please send nominations for the Provost position to me no later than May 1, 2015. Thank you.

Sincerely yours,

Rev. Paul J. Fitzgerald, S.J.
President

 
 

[myUSF_fs]

Community Notice

Public Safety

Community Notice

Dear USF Community,

Early this morning on the corner of 5th and Geary, a USF exchange student was hit by a bullet in the abdomen. He was taken by ambulance to the hospital, but thankfully the injury was not life threatening, and he was released from the hospital several hours later. He is resting comfortably in his residence hall, and has strong support from his friends and staff members.

The USF exchange student was standing across the street on 5th when a group altercation broke out near Abbey Tavern. During this fight, an unknown suspect fired two shots, one of which hit the USF student across the street who was not involved in the altercation.

The San Francisco Police say that no witness reports seeing the shooter, the weapon, or any associated vehicle so there is no suspect information at this time.

This afternoon from 3–5 p.m., public safety officers and Counseling and Psychological Support staff will be available in room 501 of the University Center for any USF community member who needs support.

There are also a number of additional campus resources available for USF students, faculty, and staff:
  • The Counseling and Psychological Services Center, located in the lower level Gillson Hall, is open from 8:30 a.m. to 5 p.m., Monday through Friday. After 5 p.m. and on weekends, please call the evening on-call counselor at (415) 422-6352 or visit www.usfca.edu/caps/.
  • University Ministry support services are also available to all community members. It is located in the lower level of Phelan Hall and can be reached at (415) 422-4463 or um@usfca.edu.
  • Faculty and staff members can contact CONCERN, the University's employee assistance program, at (800) 344-4222.
Last week, Captain Silverman of the San Francisco Police Dept. met with students at USF’s Pedro Arrupe residence hall on 6th Avenue and Anza, and told them that his department considers the area to be a safe one. He stressed, however, that no area of the city is immune to crime, and he urged everyone in the USF community stay aware of their surroundings at all times, no matter where in the city they happen to be.

Sincerely,

Peter Novak
Vice Provost of Student Life

 
 

[myUSF_all]

The Shared Society

Office of the President

The Shared Society

A Vision for the Global Future of Latin America with the former President of Peru, Alejandro Toledo '71

Tuesday, April 14 | 5 p.m. | McLaren Conference Center

Dear USF Community,

Please join University of San Francisco alumnus and former Peruvian President Alejandro Toledo for an engaging conversation on the theses of his new book, The Shared Society: A Vision for the Global Future of Latin America. The evening will explore Toledo's vision for a Latin America that is just, sustainable, and prosperous. Refreshments will be provided.

Register now »

Sincerely,

Rev. Paul J. Fitzgerald, S.J.

President

 
 

[myUSF_all]

Board of Trustees Spring Meetings Report

Office of the President

Board of Trustees Spring Meetings Report

Dear Colleagues,

I hope that Passover services, Easter celebrations and other recent rites of spring have reenergized you as we enter into the final several weeks of this academic year.

I write to update you, as partners in our mission, on actions and discussion items at the spring meetings of the Board of Trustees on March 26-27. Repeatedly during these meetings, I heard mention and appreciation of your commitment to offer a truly transformative education through the excellence of the programs and services you are delivering to our students and constituents. I am grateful for your collaboration.

First, allow me to demystify the way the board conducts its business. This is done primarily through quarterly meetings over two days that include committee meetings and a shared dinner the first day; then a board meeting the second day. The quarterly board meetings consist of policy actions and presentations and discussions of selected university programs and strategic initiatives. Policy actions are usually recommended to the board by a standing committee of the board, based on the committee’s in-depth review of the matter at hand. In this message, I will report first on the spring meeting policy actions and presentations considered by the board, and then provide highlights of standing committees’ agendas.

Board of Trustees Policy Actions
  • Approval of the Fiscal Year 16 Operating Budget, acting on a recommendation of the Finance Committee. Committee Chair John Nicolai made this recommendation after presenting a crisp, clear report on the current sound fiscal condition of the university, an overview of the budget planning process, and a FY16 budget forecast.
  • A change to the Bylaws on the required number of Jesuit trustees from 13 to a minimum of seven acting on recommendations from the Executive Committee and Committee on Trustees. Vice Chair Pam Hamel made the case for this change based on the declining number of Jesuits in the U.S., the fact that our requirement was far above the mean of the other 27 AJCU members, and the shared understanding that all trustees, lay and Jesuit, are equally responsible for USF’s Jesuit Catholic mission. Her motion was supported during this discussion by thoughtful and supportive comments from several Jesuit and lay trustees.
  • Approval of the implementation of a comprehensive fundraising campaign, on recommendations from the Development Committee, the other core committees, the Physical Facilities and Master Plan Committee and consulting firm Campbell & Company. The campaign will have a working goal of $300 million over an eight-year horizon, starting with the current fiscal year already well advanced. We will be in a relatively quiet phase for the next few years. This may allow us to raise the working goal before a very public announcement of the campaign, should success in early solicitations encourage us to do so. In addition, the board expressed its confidence in the Office of Development’s team to manage the campaign.

Board of Trustees Presentations & Discussions
  • Plenary Session: Strategic Pathways: School of Management, presented by Dean Elizabeth Davis. This was an impressive and well-received presentation that included preliminary market research results and plans to strengthen existing programs and launch new ones.
  • Campaign Feasibility Study, presented by Peter Fissinger, president of Campbell & Company.
  • Academic Overview: Master of Public Health: Developing Tomorrow’s Health Leaders, presented by School of Nursing and Health Professions Dean Judith Karshmer and faculty members Dru Bhattacharya and Barbara Sattler. They shared the daunting public health challenges awaiting our graduates and the rigorous studies and field placements preparing them to change world health from here. Most interesting to the board was the idea of “liberation nursing.

Note: Starting with last September’s Annual Fall Meeting, Provost Jennifer Turpin has arranged for overviews of outstanding academic programs as the last item on the board’s agendas. Presentations were previously made by the departments of Sport Management and Analytics.

Standing Committee Highlights
In addition to the presentations and recommended policy actions noted above, standing committee agendas included the following:
  • Academic Affairs/University Life (Joint meeting): The committees reviewed the latest retention data and “USF 101,” a one-unit course offering coming this fall.
  • Academic Affairs: The committee was briefed on the School of Nursing and Health Professions by Dean Judith Karshmer. The school is rapidly gaining recognition as a leader in health professions for the 21st century.
  • Audit: The committee approved the engagement of auditors Moss-Adams and also approved the university’s tax return for submission to the IRS.
  • Development: In addition to the campaign feasibility report mentioned previously, the committee received reports on FY15 fundraising progress to date, phase two of the Office of Development’s growth plan and planned giving and its role in the comprehensive campaign.
  • Finance: The committee reviewed revenue projections and major expenses recommended in the FY16 operating budget.
  • Information Technology Strategy: The committee was briefed on USF’s computer donation program and received an update on information security. This update included a description of our layered approach to firewalls and a description of the thwarted cyberattack of March 19.
  • Physical Facilities and Master Plan: The committee reviewed space standards and utilization. Staff members were tasked with updating space standards to reflect current business practices.
  • University Life: The committee received reports from ASUSF President Eva Long, GSUSF President Alexia Thompson and Athletics Director Scott Sidwell

Note: Several standing committees do not convene on the same schedule as the above committees. This enables board members to serve on several committees.

Trustee Spring Dinner
At a reception prior to the dinner, trustees interacted with head coaches of our NCAA Division I teams and thanked them for their commitment to our student-athletes.

At the dinner, student representatives Eva Long and Alexia Thompson were recognized and thanked for their service by University Life Committee Chair Michelle Jarrett Skaff.

In conclusion, allow me to thank all those who made these meetings such a success. In addition to those already mentioned, I’d like to thank our colleagues who provide logistical support of every kind, those who prepare and serve meals, and those who prepare the materials, reports and briefs that keep our trustees informed and engaged as they fulfill their responsibilities as stewards of the university’s mission. As you can see, this is a herculean effort requiring coordinated contributions from hundreds of our colleagues.

Town Hall Meeting
I want to take this opportunity to invite all of you to my first Town Hall meeting on Tuesday, April 28, at 3:30 p.m., in the McLaren Complex. We will have an opportunity to review the academic year and preview some exciting initiatives just on the horizon. We will also answer some of your questions. A link to submit questions in advance will be provided in a separate email.

Sincerely,

Rev. Paul J. Fitzgerald, S.J.
President

 
 

[myUSF_fs]

Postini Transition to Google Vault on Friday, April 10

Information Technology Services

Postini Transition to Google Vault on Friday, April 10

On Friday, April 10, ITS will begin transitioning from the Postini email service to Google Vault. This transition should be seamless for end users and should not disrupt your normal email service. It will change the way spam is routed and how messages are archived in DonsApps.

Current spam and archive messages will be accessible in Postini until 5:00 p.m. on Thursday, April 9. As part of the transition, access to Postini will be retired after this date.

After 5:00 p.m. on Thursday, new spam messages will be delivered directly to your Gmail spam folder, making it easier for you to locate messages in one single email platform. The Postini archive functionality will be retired since it will no longer be necessary with Google Vault. Please contact the Help Desk if you have any questions about archiving in your DonsApps email.

Please look out for updates over the next several weeks with additional details. You can also find out more by visiting the FAQ in the Knowledge Base.

Kind Regards,
Vince Villarama
Client Support Services Manager

 
 

[myUSF_fs]

myUSF Authentication Error

Information Technology Services

myUSF Authentication Error



Dear USF Community,

Have you received a "CAS Authentication failed" message when trying to connect to the new myUSF? You may have the old USF Connect address in your web browser's cache or saved as a bookmark.



If you encounter this error, please clear your web browser's cache or update your saved bookmark so that it links to http://myusf.usfca.edu.

For details on how to clear your browser's cache, please click here.

If you need any assistance, please contact the ITS Help Desk at 415-422-6668 or itshelp@usfca.edu.

Kind Regards,
Vince Villarama
Client Support Services Manager
itshelp@usfca.edu
415-422-6668

 
 

[myUSF_all]

March 19 Cyber Attack on USF

Information Technology Services

March 19 Cyber Attack on USF

Dear USF Community,

Last Thursday, March 19, USF was the target of a cyber attack which caused Internet and systems outages campus-wide, including email. This attack was frustrating for many of you who were trying to perform your work, but I am pleased to report that we successfully protected the University’s information systems, including personal identifiable information such as student records, social security numbers and payroll data.

Currently there are a growing number of attacks on institutions both public and private worldwide. These attacks are serious, and USF has undertaken numerous measures to protect its self against them, including the University-wide upgrading of security systems, electronic firewalls, and the ability to form an Incident Response Team rapidly based on the type of threat.

Once an attack is identified, the Incident Response Team quickly determines the type of risk and, when necessary, blocks both incoming and outgoing network traffic. The Team then determines whether or not to take key systems offline, based on the degree of risk to specific data. We understand the disruption this action can cause, but frequently it is unavoidable in order to terminate the intruder’s access. Decisions on the course of action must be made as quickly as possible, often within minutes.

A critical step in the process is to identify an attacker’s point of entry into USF’s system and, in this incident we traced the entry point to a server that USF was hosting for a sister institution. We also determined that the attack posed a possible significant risk to the University’s data, and took some of our systems offline as a preventive measure. The entire process was complicated and time-consuming, but we returned all systems and network access to normal as soon as the threat was resolved.

There are a number of ways each of us can help prevent attacks on USF, such as ensuring laptops and mobile devices are stored when not in use to prevent theft of credentials, running Sophos anti-virus on your computers (at home as well) and keeping an eye out for emails that ask for confidential information such as your password and/or user ID. For more information on any of these, please contact the ITS Help Desk at x6668. In FY2016, we will begin developing and deploying an electronic security training program on how we all can continue to protect ourselves, and USF.

For more information on the great harm cyber attacks can cause, the following articles provide an important perspective:

Forbes, The Top 5 Most Brutal Cyber Attacks Of 2014 So Far
CNBC, Think 2014 was bad for hacking? Worse is to come


Sincerely,

Opinder Bawa,
Vice President and Chief Information Officer
Information Technology Services (ITS)

 
 

[myUSF_all]

Pedro Arrupe Residence Hall Network Outage Update

Information Technology Services

Pedro Arrupe Residence Hall Network Outage Update

Dear Pedro Arrupe Residents,

Wired and wireless connectivity has been restored for the Pedro Arrupe residence hall. Our network team will be monitoring the network connection over the weekend to ensure stability.
If you are still having trouble connecting to the network, please contact the ITS Help Desk at 415-422-6668 or itshelp@usfca.edu.

Thank you for your patience.
Kind Regards,
Vince Villarama
Client Support Services Manager
ITS Help Desk
415-422-6668

 
 

[myUSF_stud]

Pedro Arrupe Residence Hall Network Outage

Information Technology Services

Pedro Arrupe Residence Hall Network Outage

Dear Pedro Arrupe Residents,

The Pedro Arrupe Residence Hall is currently experiencing a network outage. Our network team is currently working with the vendor to restore network connectivity as quickly as possible. As a temporary solution, three wireless hotspots have been installed in the residence hall with limited coverage. If your device is within range of one of the following networks, you should be able to connect without entering a password:

Verizon-Hotspot1-USF

Verizon-Hotspot2-USF

Verizon-Hotspot3-USF

We apologize for the inconvenience. For any questions, please contact the ITS Help Desk at 415-422-6668 or itshelp@usfca.edu.

Kind Regards,
Vince Villarama
Client Support Services Manager
ITS Help Desk
415-422-6668

 
 

[myUSF_stud]

Facilities Staffing Shortage

Facilities Management

Facilities Staffing Shortage

Work Order Completion Delays Expected

The Facilities Management department's in-the-field engineering staff is experiencing an unusual confluence of circumstances that will reduce available work-hours by 20-40% over the next six weeks. As they are responsible for general maintenance and discretionary work order execution, we ask for your patience and understanding as we work through this period to triage and prioritize the necessary and discretionary work on campus. Please help us by giving us as much advance notice as possible of services you may require from us by putting in your customer service requests in the AIM work order system at AIM Service Request or calling the Front Desk at x6464 at the earliest possible time.

Thank you,
Craig Petersen
Director of Operations
 
 

[myUSF_fs]

ITS Network Outage Update 4pm

Information Technology Services

ITS Network Outage Update 4pm

Dear USF Community,

We have worked with Postini and Google to restore email access and confirmed all the backlog has been eliminated. There might be a few emails which were not delivered to your inboxes, but went directly to archive. These would have originated yesterday, Thursday, March 19 between 3pm and 7pm. If you would like to check your archive and look for any possible undelivered messages, please follow these instructions.

Please contact the ITS Help Desk at (415) 422-6668 or itshelp@usfca.edu if you would like assistance.

Nikki Williams
Director of Client Support Services
ITS Help Desk
415-422-6668
 
 

[myUSF_all]

IRS Scam Phone Calls

Internal Audit & Tax Compliance

IRS Scam Phone Calls

Dear Colleagues,

Recently there have been a rash of scam phone calls from con artists claiming to be calling from the IRS. Not only will these folks steal your money, they will also steal your identity. Below is a recent press release from the IRS on how to spot a scam phone call. Remember to never give out your personal information to individuals calling and claiming to be from a tax authority (like the IRS) or a financial institution (even if you have an account with that financial institution), and also remember to never respond to email phishing attempts, which attempt to solicit personal information such as your social security number or banking information.


WASHINGTON --The Internal Revenue Service has issued a consumer alert providing taxpayers with additional tips to protect themselves from telephone scam artists calling and pretending to be with the IRS.

These callers may demand money or may say you have a refund due and try to trick you into sharing private information. These con artists can sound convincing when they call.

They may know a lot about you, and they usually alter the caller ID to make it look like the IRS is calling. They use fake names and bogus IRS identification badge numbers. If you don’t answer, they often leave an “urgent” callback request.

“These telephone scams are being seen in every part of the country, and we urge people not to be deceived by these threatening phone calls,” IRS Commissioner John Koskinen said. “We have formal processes in place for people with tax issues. The IRS respects taxpayer rights, and these angry, shake-down calls are not how we do business.”

The IRS reminds people that they can know pretty easily when a supposed IRS caller is a fake. Here are five things the scammers often do but the IRS will not do. Any one of these five things is a telltale sign of a scam. The IRS will never:

  1. Call to demand immediate payment, nor will we call about taxes owed without first having mailed you a bill.
  2. Demand that you pay taxes without giving you the opportunity to question or appeal the amount they say you owe.
  3. Require you to use a specific payment method for your taxes, such as a prepaid debit card.
  4. Ask for credit or debit card numbers over the phone.
  5. Threaten to bring in local police or other law-enforcement groups to have you arrested for not paying.


If you get a phone call from someone claiming to be from the IRS and asking for money, here’s what you should do:

  • If you know you owe taxes or think you might owe, call the IRS at 1.800.829.1040. The IRS workers can help you with a payment issue.
  • If you know you don’t owe taxes or have no reason to believe that you do, report the incident to the Treasury Inspector General for Tax Administration (TIGTA) at 1.800.366.4484 or at www.tigta.gov.
  • You can file a complaint using the FTC Complaint Assistant; choose “Other” and then “Imposter Scams.” If the complaint involves someone impersonating the IRS, include the words “IRS Telephone Scam” in the notes.



Remember, too, the IRS does not use unsolicited email, text messages or any social media to discuss your personal tax issue. For more information on reporting tax scams, go to www.irs.gov and type “scam” in the search box.

Kindest regards,

Dominic L. Daher, MAcc, JD, LLM in Taxation
Director of Internal Audit and Tax Compliance



[myUSF_fs]

2015-16 Graduate Tuition Rates

Office of the President

Dear Graduate Student,

The University of San Francisco Board of Trustees recently approved a typical tuition rate increase of 2.9% for the coming 2015-2016 academic year for graduate study. Please visit the university’s rate schedule for details related to your specific program.

I am keenly aware that paying for a world-class college education at USF entails real sacrifices and sustained hard work by students and their families. If you plan to apply for a renewal of your financial aid package and have not already done so, I urge you to act as soon as possible by visiting the financial aid website or stopping by Lone Mountain 251. In person or online, you will find our capable One Stop Enrollment and Financial Services team ready to help students and their families manage the costs associated with obtaining a USF degree.

Our top priority for use of tuition resources is paying our fantastic faculty, who deliver an intellectually-demanding and transformative educational experience that emphasizes disciplined thinking and is intensely personal. A USF education continues to be a wise investment and a marvelous opportunity for a great Jesuit education in the heart of one of the world’s most dynamic cities. Both internal assessments and external ratings confirm USF’s value. Ninety-four percent of our surveyed 2014 graduating seniors confirmed their satisfaction with their education, while Forbes ranked USF among the country’s 25 most entrepreneurial universities.

While investing in academic quality, we continually seek efficiencies in operating costs, such as saving $350,000 in energy costs by installing more photovoltaic panels this year. In this first year of my presidency, I have found the university’s financial and human resources to be well-managed and in alignment with our mission and values.

The members of the Board of Trustees and the leadership of the university join me in thanking you for being part of this academic community that continues to change the world from here.

Sincerely yours,
Rev. Paul J. Fitzgerald, S.J.
President


[myUSF_stud]

Revised Schedule for Hilltop-Downtown Shuttle

Public Safety

Revised Schedule for Hilltop-Downtown Shuttle

View the schedule »

Dear USF Community,

After receiving feedback regarding departure times, we have revised the schedule for the Hilltop-Downtown shuttle to better accommodate the needs of faculty and staff. The revised schedule will begin with the evening runs today, starting at 4:05 p.m., and will continue Monday through Friday throughout the semester. The new schedule can be viewed on the shuttle website.

Here are the highlights of the changes made to the shuttle schedule:

1.) Adjusted departure/arrival times for morning and evening routes.

2.) One additional morning and afternoon route.

3.) Specific shuttle departure times of each Hilltop location.

Arrival time at Hilltop campus refers to arrival at Parker Avenue, where the shuttle will simultaneously drop off passengers coming from downtown and pick up passengers heading downtown. The shuttle will then head up to Lone Mountain to pick up additional passengers then depart for downtown.

4.) The online reservation system now reflects the new Parker Avenue departure times from Hilltop.

Please note that the rollout of the new schedule begins with the evening runs today. New morning times will be reflected for Friday, February 27th, rides.

5.) The 5:30 p.m. and 7:00 p.m. runs from Hilltop to downtown will now make a Civic Center stop.

The shuttle will only stop near the Civic Center on these two runs if any passengers indicate the need for a stop.

If you have questions or suggestions about the shuttle, please contact the Department of Public Safety at (415) 422-4222.

Thank you,
Department of Public Safety


[myUSF_fs]

415 Area Code Phone Dialing Changes

Information Technology Services

415 Area Code Phone Dialing Changes

Dear USF Community,

The California Public Utilities Commission approval of a new “628” area code for San Francisco took effect on February 21, 2015. The new area code will not impact dialing an internal four-digit extension on campus. USF users will continue to dial the last four digits of the telephone number when dialing internally.

How this will affect you

Dialing on a campus phone
  • You can still dial the 4-digit extension. For example, if you need to call the ITS Help Desk, dial 6668.
  • To dial 10-digit phone numbers from a campus phone, press 9 then 1 and the number. For example, 9-1-415-422-6668 for the ITS Help Desk.

Dialing 10-digit phone numbers from your cell phone or off-campus land line
  • When calling a 415 area code phone number, you must enter the area code (on both land lines or cell phones).
  • For on-campus emergencies, you would call Public Safety from your cell phone by dialing 415-422-2911 or from an off-campus land line by dialing 1-415-422-2911.

Please contact the ITS Help Desk at 415-422-6668 or itshelp@usfca.edu for additional assistance or questions.

Nikki Williams
ITS Help Desk
(415) 422-6668
itshelp@usfca.edu


[myUSF_all]

New Complimentary Shuttle Service

Office of the President

New Complimentary Shuttle Service

For more information »

 

Dear USF faculty and staff,

We are pleased to announce the launch of a pilot campus shuttle program for all faculty and staff looking for transportation to and from the Hilltop campus and downtown San Francisco. The shuttle service will officially launch routes on Monday, February 23, and offer free morning and afternoon service Monday through Friday.

We will start this service as a test program—monitoring the use, demand, and most popular travel times throughout the spring semester. At the end of the semester, we will assess the demand and decide whether to continue the service, and how best to shape it. We will be seeking feedback from all USF employees about this shuttle service.

Transportation to and from downtown was a need voiced by many in my discussions with faculty and staff during my first few months here. To better serve the campus community in this way, we have a 12-passenger shuttle bus and have contracted with WeDriveU, a professional transportation company, for specially trained drivers to operate the shuttle routes.

The USF shuttle service will allow faculty and staff to travel in a comfortable environment, all while reducing their carbon footprint, conserving energy, easing campus parking pressure, and trimming down transportation costs.

Please visit the USF shuttle website for more specific details on pick-up times, locations, and registration instructions »

We look forward to your participation and feedback.

Sincerely,
Rev. Paul J. Fitzgerald, S.J.
President


[myUSF_fs]

Call for Nominations for Provost Search Committee

Office of the President

Call for Nominations for Provost Search Committee

Nominations are due by Friday, February 27 »

Dear Colleagues,

Last week I shared with you the important news that Provost Jennifer Turpin had informed me of her decision to step down from her current position and return to the faculty after a well-deserved sabbatical. I shared similar news about Vice Provost Peter Novak. I know many of you have expressed your gratitude to them for the wonderful, imaginative, creative and entrepreneurial leadership they both have displayed over the years, and the proof is in the new and improved programs, processes and structures that will remain this coming August 20th when they begin their leaves. In the meantime, both of them will continue in their leadership positions with my full support, confidence and trust.

I have asked Jenny and Alan Ziajka, Associate Vice Provost, to update the job description used five years ago to reflect more accurately the present model of the provost position here at USF. I have retained Isaacson Miller, the search firm USF has relied upon in several recent high-level searches, to assist us in finding a worthy successor for the position. We will launch the search by the end of February with two possible concluding dates: (1) If we determine the pool of diverse, qualified candidates is sufficiently deep by the beginning of April, we will conduct semifinal interviews later that month and then invite finalists to campus in early May, with an August 21 start date; or (2) If, on the other hand, we decide to deepen the pool of candidates, we will do so over the summer months, with the goal of an August round of semifinal interviews and a September set of finalist interviews. If we proceed with option 2 above, then we will appoint an interim provost for at least the fall term.

In late March or early April we will name an interim Vice Provost for Student Life to succeed Peter. Once settled in, the new provost will hire a successor.

I have discussed this plan and timeline with the Leadership Team, including members of the Cabinet and the Academic Deans, with Dr. Elliot Neaman, President of the Faculty Association, and with the members of the Executive Committee of the Board of Trustees. In all these discussions, I have found general agreement with the search plan as outlined above. Isaacson Miller has developed an ambitious work plan that we are enacting.

With the above course of action in mind, I now seek nominations, including self-nominations, for the Provost Search Committee from university employees in the following categories: one faculty member from each of the following groups: SOM, SONHP, SOL, SOE, one each from the two areas of the College: Arts, Humanities and Social Sciences, and Natural and Physical Sciences in the College; one person from the library, Strategic Enrollment Management, Student Life and the Division of Development. I also seek an academic dean and a vice provost. As these nominations are coming in, I will select a chair for the search committee and work with that person to finalize the membership. Martha Peugh-Wade, Associate Vice President, HR, will provide professional support to the search committee. Nominations are due by Friday, February 27, at 5PM and may be sent to me by completing this brief survey.

My sincere thanks to all who will participate in this upcoming process that will allow us to move forward, maintaining the momentum we have built up over the last several years. We are headed in the right direction, and at a steady clip, thanks in large part to the outstanding contributions of Jenny and Peter.

Best regards,
Rev. Paul J. Fitzgerald, S.J.
President


[myUSF_fs]

IDs required to enter Zief Library due to security breach

School of Law

IDs required to enter Zief Library due to security breach

To better protect the USF community, Zief Law Library will require everyone, without exception, to swipe their ID cards at the front gate.

If you forget your ID card, library staff will check you in at the front desk.

On Thursday February 12, a well-dressed transient man made his way into the library and spent a long time in the women's restroom on the law library's lower level. Once discovered, he did not leave when directed to do so by library staff. USF's Public Safety officers were notified immediately and this individual was escorted from Zief. While this person did no damage and did not hurt anyone, library staff are taking this security breach seriously.

In light of this event, we have directed our front desk staff to require that all people entering the library swipe in with their ID cards.

We also ask that if you notice anything unusual in the library, please report it to the front desk immediately so we can investigate the situation.

If you have any questions about any of this, please contact us.

Thank you for your understanding and cooperation.

Lee Ryan, Interim Co-Director (415-422-2253., ryanl@usfca.edu)
Amy Wright, Interim Co-Director (415-422-5112, ajwright@usfca.edu)
Donna Williams, Head of Access Services and Research Librarian (415-422-2243, dswilliams@usfca.edu)


[myUSF_all]

Public Safety Crime Bulletin

Public Safety

Public Safety Crime Bulletin

On Monday, February 9, and Friday, February 13, thefts occurred from offices in USF's University Center and Harney Science Center. On Thursday, February 12, an uninvited person, not affiliated with USF, gained entry into the Zief Law Library restrooms. These are non-violent crimes of opportunity that can best be prevented by locking and securing valuables whenever away from the office. It is also important for the USF community to be vigilant about preventing "tailgating." "Tailgating" happens when a person enters a secure area closely behind an authorized card user. Please be mindful when entering buildings using your One Card ID.

Zief Law Library will be requiring all students, staff, and faculty to swipe their One Card ID when entering the facility.

The Department of Public Safety has increased patrols in the areas and will meet with those interested to discuss other crime prevention methods. If interested, please call x2396. Public Safety investigators are also following several good leads regarding these thefts.


 [myUSF_all]

Emergency Preparedness Educational Series

Public Safety

Emergency Preparedness Educational Series

Dear USF Community,

The Department of Public Safety, in coordination with the Office of Campus Resilience, will be holding a series of emergency preparedness informational sessions and professional development opportunities for faculty and staff. The first in this series will be held on the topic of active shooters on a university campus.

Current national events have unfortunately once again further illustrated the need for this type of education and these informational sessions are the first step in a larger rollout of educational opportunities by the University of San Francisco to increase awareness of the topic around campus. Below are dates, times, and locations for these sessions. Both the Department of Public Safety and the Office of Campus Resilience will provide this education and answer any questions you may have about this topic.

Informational Sessions: Active Shooter: Personal Safety, Preparedness, and Prevention

  • Tuesday, February 24, 2015: 12:00 – 1:00p, Lone Mountain Main 100 – Handlery Room
  • Wednesday, March 4, 2015: 12:00 – 1:00p, McLaren Conference Center 251
  • Wednesday, March 18, 2015: 12:00 – 1:00p, McLaren Conference Center 251

RSVP here »

Please direct any questions or comments to Eric Giardini at egiardini@usfca.edu.  For phone inquiries, please contact the Public Safety Office at 415-422-4222.

Best,

Eric Giardini
Director of Campus Resilience

 [myUSF_fs]

Email Delivery Delay Resolved

Information Technology Services

Email Delivery Delay Resolved

Friday, January 23

Dear USF Community,

Our email vendor has successfully resolved the delay of incoming emails experienced yesterday, January 22nd. New incoming and outgoing emails should not experience any delay. All backlogged email (sent/received on January 22nd) should be successfully delivered by this weekend.

If you have any further questions or require additional assistance, please contact the ITS Help Desk at 415-422-6668 or submit a ticket at support.usfca.edu.

Thank you for your continued patience.

Sincerely,

Nikki Williams
nmwright@usfca.edu
Director of Client Support Services
(415) 422-6668


[myUSF_all]

Email Delivery Delays

Information Technology Services

Email Delivery Delays

Thursday, January 22

Dear USF Community,

We are currently experiencing email delivery delays. You may be able to send emails from your DonsApps email account, but may not receive new messages. Our administrators are currently investigating the issue and further updates will be provided.

We sincerely apologize for any inconvenience. Thank you for your patience.


[myUSF_all]

Lower Campus Internet & Wireless Interruption

Facilities Management

Lower Campus Internet & Wireless Interruption

Starts Saturday, Jan. 24 11:59pm until Sunday, Jan. 25 5:00am

Dear USF Community,

This Saturday night at 11:59pm until Sunday morning at 5:00am, we will be switching over to the new Harney Science Center/Lo Schiavo Science generator which requires an electrical interruption to the Harney Science Center only.

The server room is located in Harney Science Center, so this power interruption will mean that there will be no internet or wireless connection on lower campus during that period. Campus telephones and x2911 service will operate normally.

Again, the power interruption is in the Harney Science Center building only, and all stakeholders have been notified separately to take necessary action.

Thanks for your understanding,

Patrick Custer
Operations Coordinator
x5546


[myUSF_all]

ITS Maintenance: USF Visitors wireless network maintenance

Information Technology Services

ITS Maintenance: USF Visitors wireless network maintenance

Friday, January 16 | 6:00–7:00pm

Dear USF Community,

ITS will perform network maintenance on "USF Visitors" wireless network on Friday January 16, 2015 from 6:00–7:00pm. If you are currently using the "USF Visitors" wireless network, we recommend that you move to the "USF Wireless" wireless network by browsing to https://138.202.80.54:8443/enroll and using your USF Connect username and password to configure your device.
 
The "USF Visitors" network will continue to be available to any guests of the university. Planned security enhancements will require users of this network to register and to re-authenticate via a web page on a daily basis. This maintenance is intended to improve your access to the "USF Wireless" wireless network. We apologize for any inconvenience.

Please contact the ITS Help Desk at itshelp@usfca.edu or 415-422-6668 if you have any questions or concerns.

 

[myUSF_all]

ITS Maintenance: USF Perimeter Firewall Upgrade

Information Technology Services

ITS Maintenance: USF Perimeter Firewall Upgrade

Sunday, January 18, 8:00pm through Monday, January 19, 1:00pm

Dear USF Community,

ITS will perform a network maintenance window from Sunday, January 18 starting 8pm through Monday, January 19 (MLK holiday) at 1pm, to upgrade the campus firewall.  Campus users will not be able to connect to the Internet during the maintenance window.  Off-campus clients will not be able to connect to the campus using the campus VPN during this time. Clients both on- and off-campus will not be able to connect to USF Connect during this maintenance window. Off-campus users can still access DonsApps email via an email client (Outlook,Thunderbird, Apple Mail, etc).

We apologize for any inconvenience.

Please contact the ITS Help Desk at
itshelp@usfca.edu or 415-422-6668 if you have any questions or concerns.


[myUSF_all]

Spring Classes Begin Monday, January 26

Office of the Provost

Spring Classes Begin Monday, January 26

For the academic calendar »

In recent years, the first day of spring classes has fallen after the Martin Luther King, Jr. holiday. This year, due to the holiday schedule, classes begin on Monday, January 26. Please refer to the academic calendar found online »

Sincerely,
Michael J. Webber
Acting Provost

[myUSF_all]

Public Safety Crime Bulletin

Public Safety

Public Safety Crime Bulletin

Dear USF Community:

The following person is believed to have committed a burglary in the University Center on Tuesday, December 16, 2014 at 7:50 a.m. This person is known to target electronic equipment of all kinds.

Although not considered dangerous, if seen on campus, please call x2911 immediately. Do not approach him.

In response to this incident, USF has locked all university buildings and you will be required to gain access with your One Card. Public Safety will also be making extra passing calls in all university buildings.

Description: George Edward Davis, Sr. also known as Edward Clark; 53 years old; 5'-10'; 175 lbs.

During this Tuesday’s incident, he was seen on CCTV video wearing a black coat and a black wool beanie with a 49ers logo on the front.


-- 

As noted in the earlier bulletin for the holiday break, access will be as follows:

Dec. 17 - Dec. 23: All community members will have card access.
Dec. 24 - Jan. 1: Faculty and staff will retain their building access; student access is off.

Jan. 2: All community member access is restored; exterior doors will continue to be locked and require card access.

Jan. 5: Building access will return to its normal schedule and exterior doors will be unlocked during business hours.

If you are on campus and accessing buildings during the holiday break, please be aware of anyone attempting to enter a building behind you without using a card; this is called "tailgating." If this does occur, contact public safety immediately at 422-4201 or 422-2911 and provide a description of the tailgater and the location where the incident occurred.

As common practice please remember to keep all valuables secure and close and lock all doors and windows when away.
For other crime prevention tips please visit the DPS website go to the Department of Public Safety’s website at
www.usfca.edu/Public_Safety/Crime_Prevention/

Department of Public Safety

 

[myusf_fs] [myusf_stud]

Vehicle Break-Ins at Koret

Public Safety

Vehicle Break-Ins at Koret


Dear USF Community:

Early Wednesday morning three vehicles were broken into in the lower level of Koret parking lot. A review of CCTV video revealed that a vehicle drove into the lot a short time after 1:00am and individuals got out of the car and broke into three vehicles. Property was removed from at least one of the vehicles.

The Department of Public Safety is increasing patrols in the area. If at all possible, do not leave any valuables inside your vehicle.

For further information about crime prevention please go to the Department of Public Safety's website »

If you see any suspicious persons on campus or near campus, do not hesitate to call the department of public safety immediately at (415) 422-4201 or (415) 422-2911. This helps our chances of locating and contacting subjects prior to a criminal offense occurring.

Daniel L. Lawson
Director of Public Safety

[myusf_fs] [myusf_stud]

Public Safety Bulletin

Public Safety

Public Safety Bulletin

As the holidays approach and the campus population becomes increasingly sparse, the Department of Public Safety is taking steps to increase security and prevent theft from campus offices and classrooms. All campus building exterior doors will be set to lock starting the morning of Wednesday, Dec. 17, 2014, and will require card access for entry through Sunday, Jan. 4, 2015. Exterior doors will return to their normal schedule of unlocking during business hours on Monday, Jan. 5.

Dec. 17 - Dec. 23: All community members will have card access.

Dec. 24 - Jan. 1: Faculty and staff will retain their building access; student access is off.

Jan. 2:
All community member access is restored; exterior doors will continue to be locked and require card access.

Jan. 5:
Building access will return to its normal schedule and exterior doors will be unlocked during business hours.

If you are on campus and accessing buildings during the holiday break, please be aware of anyone attempting to enter a building behind you without using a card; this is called "tailgating." If this does occur, contact public safety immediately at 422-4201 or 422-2911 and provide a description of the tailgater and the location where the incident occurred.

Be safe and happy holidays.

Department of Public Safety


[myusf_fs] [myusf_stud] 

Public Health Update

Health Promotion Services

Public Health Update

Dear USF Community, 

You may have seen news coverage about the first U.S. case of Ebola appearing in Dallas, Texas. The increased media attention has raised concerns about the possibility of the virus spreading in the United States.

The Ebola virus has mainly infected people in the West African countries of Liberia, Sierra Leone, Guinea, and Nigeria. Although the possibility of the virus spreading in the United States is remote, USF is following the Center for Disease Control’s (CDC) guidelines.

We currently do not have any USF programs or internships in the affected areas listed by the CDC, and no such university travel or related programs will be approved for the 2014-15 academic year.

Here is what USF is doing to help ensure the safety and well being of our students, staff, and faculty by:

  • Monitoring CDC advisories and updates on the Ebola virus.
  • Following the latest CDC recommendations for colleges and universities.
  • Coordinating with the Vice Provost of Student Life and other campus groups on how to mange a potential exposure, or a suspected case of the Ebola virus.
  • Communicating with Dignity Health Medical Group to share information and guidance concerning Ebola.

If you have any questions or concerns, please contact Kamal Harb, director of USF’s Health Promotion Services at harb@usfca.edu. For additional updates from the CDC, we encourage you to visit their website: www.cdc.gov/vhf/ebola/.

Thank you,
Health Promotion Services at USF

[myusf_fs] [myusf_stud]
 

2014 University of San Francisco's Annual Security and Fire Safety Report

Public Safety

University of San Francisco's Annual
Security and Fire Safety Report

Download the report »

Greetings:

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), the Higher Education Opportunity Act (HEOA), and the Violence Against Women Reauthorization Act of 2013 (VAWA), we are pleased to present the University of San Francisco's Annual Security and Fire Safety Report spanning the years 2011, 2012 and 2013. As in past years, crime statistics confirm a low campus crime rate, particularly the low incidence of violent crime. For an electronic version of this report, please visit the Department of Public Safety’s website at:

http://www.usfca.edu/public_safety/asr2014

While reading this report please pay particular attention to the Campus Emergency Response and Timely Warning section.

Please ensure your telephone and email contact information are up to date by logging into your USF Connect account. Then follow these directions to update your contact information:

  1. Click on Student or Faculty/Advisor or Employee Tab
  2. Then click on Self Service (Student, Faculty/Advisor or Employee)
  3. Click on personal information (top left, tab)
  4. Click on addresses and phones and make sure your phone information is correct.

Updating your contact information will allow us to contact you immediately by email, phone (text and voice) and USF Connect in the event of a campus emergency.

If you would like a printed copy of the 2014 Annual Security and Fire Safety Report, please contact us at (415) 422-4222 and we will gladly provide you with one.

Please do not hesitate to contact the Department of Public Safety at (415) 422-4222 if you have any questions regarding our Report.

Thank you,

Department of Public Safety

Public Safety Bulletin

Public Safety

Public Safety Bulletin


Dear USF Community:


Since we started the new school year, there have been two traffic collisions involving pedestrians in crosswalks adjacent to USF. The Department of Public Safety is working with Richmond and Park Stations to post their speed trailers and increase traffic enforcement around the USF campus. Drivers and pedestrians are asked to be mindful when walking and driving near the campus vicinity and beyond.


Below are some safety tips for drivers and pedestrians as safety is a shared responsibility.


For Drivers:

  • Look out for pedestrians everywhere, at all times. 
  • Follow slower speed limits in school zones and in neighborhoods where there are students present.
  • Slow down and be prepared to stop when turning or otherwise entering a crosswalk.
  • Yield to pedestrians in crosswalks and stop well back from the crosswalk to give other vehicles an opportunity to see the crossing pedestrians so they can stop too.


For Pedestrians:

  • Keep alert at all times; don’t be distracted by electronic devices that take your eyes (and ears) off the road.
  • Cross streets at crosswalks or intersections whenever possible. This is where drivers expect pedestrians. 
  • Never assume a driver sees you. Make eye contact with drivers as they approach you to make sure you are seen.
  • Watch for cars entering or exiting driveways, or backing up in parking lots.


For more tips about general safety, go to the Department of Public Safety’s website at: 

http://www.usfca.edu/Public_Safety/Crime_Prevention/


Thank you,


Daniel L. Lawson

Director of Public Safety



Public Safety Crime Bulletin

Public Safety

Public Safety Crime Bulletin

Dear USF Community:

An investigation conducted by the USF Department of Public Safety in collaboration with the UC Berkeley Police Department and the San Francisco Police Department strongly suggests that the following individual is responsible for numerous thefts and burglaries at USF over the past 6 months. Items stolen include , backpacks, purses, Mac Book Pro Computers and other electronic devices. He currently has a warrant for his arrest for theft out of Alameda County. The subject often wears the same clothing as shown in this picture. Although not considered dangerous, if seen on campus, do not approach, but call x2911 immediately.

George Edward Davis, Sr. also known as Edward Clark; 53 years old; 5'-10'; 175 lbs


As common practice please remember to keep all valuables secure and close and lock all doors and windows when away.

For other crime prevention tips please visit the DPS website go to the Department of Public Safety’s website at
www.usfca.edu/Public_Safety/Crime_Prevention/

Department of Public Safety


Public Safety Crime Bulletin

Public Safety

Public Safety Crime Bulletin

Dear USF Community:

On Tuesday, August, 5, 2014, at approximately 4:00 p.m., a classroom in Malloy Hall was burglarized and a laptop was stolen. The classroom was unoccupied at the time and the locked cabinet containing the laptop was pried open by the suspect. The suspect was later observed on the university's CCTV system. Public Safety is investigating and patrols have been increased in the area.

Public Safety officers routinely visit all campus buildings to identify and resolve physical security issues. We encourage all students, faculty, and staff with apartments or offices on campus to ensure windows and doors are secured properly. Call facilities at 422-6464 to report any closing or locking problems.

Please remember to lock and secure all windows and doors prior to leaving your office or residence, even if you plan to be gone for only a few minutes. Call the Department of Public Safety Dispatch at 422-4201, or in an emergency 422-2911, to report any suspicious persons, occurrences or crime.


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Sunday, August 30, 2015
PSV Wine Tasting 2015
Please join your Peninsula/Silicon Valley Alumni Regional Council for wine tasting and networking this summer.  Enjoy an afternoon outside at the Jesuit Retreat Center, while sipping wine from local wineries, tasting delicious appetizers, and networking with fellow USF alumni and friends.

Thursday, October 01, 2015
Alumni Weekend 2015
Start your fall with a special trip to campus and relive your days at USF. Not to be missed: this year’s “USF Changes SF” bus tour, the Alumni & Family BBQ, Alumni Awards Gala and “Brunch and Bluegrass” at the free Hardly Strictly Bluegrass Festival in Golden Gate Park. Alumni Weekend is open to all undergraduate and graduate alumni of USF. This means you!

Tuesday, October 20, 2015
Travel with USF Alumni to the Amalfi Coast

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The USF Alumni Association invites you to join us on an exciting alumni group journey to the Amalfi Coast. Here, mountains erupt from the waters of the Mediterranean and pastel buildings cascade down their sides. The glistening sea and architecture act as prisms, creating a spectacular spectrum of colors as they are kissed by sunlight. This is the Amalfi Coast — a handful of villages that will be the backdrop of your unforgettable journey.

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